Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird upgrade issues - email access lost

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Admin

more options

Computer on Pop3 for TB and after upgrade recently lost access. Moved to new computer new and copied profile from old laptop to new to see whether that would allow TB download on new computer for emails but can't locate info?

Need to access same email address on TB for organisation. Can anyone please help?

Gill Ashcroft The Phoenix Centre

[edited from public] @phoenixcentreprestwich.org

Computer on Pop3 for TB and after upgrade recently lost access. Moved to new computer new and copied profile from old laptop to new to see whether that would allow TB download on new computer for emails but can't locate info? Need to access same email address on TB for organisation. Can anyone please help? Gill Ashcroft The Phoenix Centre [edited from public] @phoenixcentreprestwich.org

Gewysig op deur James

Gekose oplossing

If you're on win 10 or 11, click windows icon in tray and on next screen type run and press enter. That brings up a command line prompt. Enter thunderbird.exe -p and press enter. That brings up the Profile Manager, click 'create profile' and browse to where you copied profile. select it and give a name, e.g., MYPROFILE. Continue to TB and, if you copied the complete profile, all should work okay.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

If you're on win 10 or 11, click windows icon in tray and on next screen type run and press enter. That brings up a command line prompt. Enter thunderbird.exe -p and press enter. That brings up the Profile Manager, click 'create profile' and browse to where you copied profile. select it and give a name, e.g., MYPROFILE. Continue to TB and, if you copied the complete profile, all should work okay.

more options

Thank you so much!