Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My Firefox does not save authentication code

  • 2 antwoorde
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur PP

more options

This is the first time I use Firefox account to sync passwords, I also set primary password on it. When close the browser then open it again, Firefox ask me to type primary password. After that I can login to facebook and google with out retype paswords, but those website ask me to type authentication code even I click saved on the browser already. Is there any wrong with my setting?

This is the first time I use Firefox account to sync passwords, I also set primary password on it. When close the browser then open it again, Firefox ask me to type primary password. After that I can login to facebook and google with out retype paswords, but those website ask me to type authentication code even I click saved on the browser already. Is there any wrong with my setting?

All Replies (2)

more options

Hi PP, see if this article helps https://support.mozilla.org/en-US/kb/use-primary-password-protect-stored-logins

the primary password replaced firefox master password so by design it makes you type that in every time you need to access your saved user/passwords for online access to other sites.

It almost sounds like you want to use no primary passwords and under settings logins and passwords you want ask to save passwords checks in addition to autofill logins and passwords checked but take the time and read that osting since t talks about password sync's between different accounts and computers too.

reply if your still having issues a pic of your settings would help also

more options

utube3805 said

Thanks you, bro.

Sorry, I understand that we have to retype the Firefox primary passwords to access users and passwords. I just did not explain the right proplem I met that is the websites I have set 2nd authentication codes still ask me to type authentication codes again even I click saved them on the browser already. From now I have solved the problem already that I just turn off deleting history and cookies after exit the browser.

Thanks you for your help!

I have another quesstion is that should I set the primary password complicate or just simple? I dont know if I set it simple then hackers can hack it with software.