Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My Bookmarks are Gone!!!!

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

more options

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!)

Your IMMEDIATE assistance is greatly appreciated.

BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!) Your IMMEDIATE assistance is greatly appreciated. BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"
Aangehegde skermkiekies

Gekose oplossing

Did you check that you haven't switched to an older profile ?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Did you check that you haven't switched to an older profile ?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.