Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox history keep clean up after i close it how to fix it

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

more options

i having some issue on history, it keeps clean up everytime i close firefox, i been checked all the setting is ok(according the web online step by step)

try several setting also came out same result.

i having some anti-virus software such as Advance system care, configure the setting already still same result dono how to do,

this auto clean browsing history issue is only in firefox, others browsing (chrome & edge) no problem.

i having some issue on history, it keeps clean up everytime i close firefox, i been checked all the setting is ok(according the web online step by step) try several setting also came out same result. i having some anti-virus software such as Advance system care, configure the setting already still same result dono how to do, this auto clean browsing history issue is only in firefox, others browsing (chrome & edge) no problem.

All Replies (1)

more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.