Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

incessant crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

HI,

For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly.

During these events, I understand it has generated many crash reports, and sent them.

Refreshing the program made it, if anything, worse.

Should I uninstall and start over? -- or just use Google!

Art

janart@telus.net

HI, For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly. During these events, I understand it has generated many crash reports, and sent them. Refreshing the program made it, if anything, worse. Should I uninstall and start over? -- or just use Google! Art janart@telus.net

All Replies (1)

more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support