Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Importing passwords from Chrome

  • 6 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur mjwhite82

more options

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts. I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset. So now I'm at a dead end. Any bright ideas please? TIA! FYI I'm using Firefox 99.0.1

All Replies (6)

more options
more options

FredMcD said

See if these links help: https://support.mozilla.org/en-US/search?q=Chrome

They don't seem to, but thank you anyway

more options

Was the about:config setting signon.management.page.fileImport.enabled ? When I click the three dots on the logins page the first item is "Import from a File".

more options

Terry- said

Was the about:config setting signon.management.page.fileImport.enabled ? When I click the three dots on the logins page the first item is "Import from a File".

Yep, it's showing as 'true', and yet that option still isn't showing.

more options

Gekose oplossing

more options

Terry- said

You could try a new profile, which you can create while Firefox is closed. If you don't want to do that, try starting Firefox in troubleshoot mode (see second link below). https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data You could also try reinstalling the browser and reboot.

Thanks Terry! As you suggested, I created a new profile (via the terminal, with Firefox closed) - for whatever reason, using this profile, the import wizard worked perfectly for importing passwords, so I didn't even need to import as a file in the end. Cheers!