Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Changed text colour not staying when email sent

  • 3 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Toad-Hall

more options

Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is when I realised there was an issue.

How do I solve this?

Windows 10 21H1 TB 91.8.1 32-bit

I love TB, but this is an issue, as is not being able to send images within an email - they always disappear when email sent. I have learnt to get round this by always pasting image into a Word doc & then attaching that, but it's a bit long winded

Any suggestions gratefully received Thanks

Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is when I realised there was an issue. How do I solve this? Windows 10 21H1 TB 91.8.1 32-bit I love TB, but this is an issue, as is not being able to send images within an email - they always disappear when email sent. I have learnt to get round this by always pasting image into a Word doc & then attaching that, but it's a bit long winded Any suggestions gratefully received Thanks

Gekose oplossing

re:Even shows black in my sent folder,

You may have composed the email using html but did you actually send it using plain text ?

Select 'Sent' folder select email to view click on 'More' and select 'View Source'

Do you see both of these content types? Content-Type: text/plain; Content-Type: text/html;


Close any 'Write' windows that are currently open and then check your 'Send Options' selection.

  • Menu app icon > Preferences > Composition
  • click on 'Send Options' button
  • Select 'Send the message in both plain text and HTML'
  • click on OK
Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Gekose oplossing

re:Even shows black in my sent folder,

You may have composed the email using html but did you actually send it using plain text ?

Select 'Sent' folder select email to view click on 'More' and select 'View Source'

Do you see both of these content types? Content-Type: text/plain; Content-Type: text/html;


Close any 'Write' windows that are currently open and then check your 'Send Options' selection.

  • Menu app icon > Preferences > Composition
  • click on 'Send Options' button
  • Select 'Send the message in both plain text and HTML'
  • click on OK
more options

Perfect. Sorted. Many thanks

more options

Good to hear all is ok - In this forum, could you mark my original comment as Chosen Solution as it helps others to locate solutions to problems. Thanks.

Gewysig op deur Toad-Hall