Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Email with large file attachment 25mb

more options

Hello,

I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version.

Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment.

Thank you.

Hello, I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version. Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment. Thank you.

Gekose oplossing

Hello there alanvien.

Deleting the Msf-files.

You can go on your pc navigate toward thunderbird. Find the Msf-folder that is having this issue. Select the folder. Choose properties and then click on general tab for consuming with the procedure to re- index Thunderbird folders and messages. You can search for the repair folder button to repair Thunderbird folders. It says oké with a button click on it to confirm that.


It can disappear and your folder will be at normal health again.


Greeting Firefox volunteer.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Hello there alanvien We have read your message. We try to help you.

Oké that file that you guys store at a disc from your pc I suggest? Is it still intact, what is really that you find the issue does it compact the files? Or are the files gone and there is something that reacts with the size of a 1 kb file? Or all the files gives a 1 kb note? Does the data file still exists and is it useless or not? As that because indicates are that it will not throw any error messages with it.


How did this work with gmail if I may ask.


Greetings Firefox volunteer.

Gewysig op deur Googlethunderbird

more options

Gekose oplossing

Hello there alanvien.

Deleting the Msf-files.

You can go on your pc navigate toward thunderbird. Find the Msf-folder that is having this issue. Select the folder. Choose properties and then click on general tab for consuming with the procedure to re- index Thunderbird folders and messages. You can search for the repair folder button to repair Thunderbird folders. It says oké with a button click on it to confirm that.


It can disappear and your folder will be at normal health again.


Greeting Firefox volunteer.

Gewysig op deur Googlethunderbird