Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google drive picture preview

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur jonzn4SUSE

stephen.costin82
stephen.costin82
more options

When accessing my Google Drive on Firefox and opening a shared folder containing picture files, the files can only be downloaded, not previewed. This is the case for heic files (I am working on a PC; files were uploaded from an iPhone) and jpg files. The latter can be opened in Google Docs; the former can only be viewed using an outside app. In both cases, the files must be viewed outside the drive. The file previews appear (both on the icons and if the files are double clicked) when opened in Microsoft Edge.

When accessing my Google Drive on Firefox and opening a shared folder containing picture files, the files can only be downloaded, not previewed. This is the case for heic files (I am working on a PC; files were uploaded from an iPhone) and jpg files. The latter can be opened in Google Docs; the former can only be viewed using an outside app. In both cases, the files must be viewed outside the drive. The file previews appear (both on the icons and if the files are double clicked) when opened in Microsoft Edge.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I can see the preview. see screenshot There doesn't appear to be any special settings in Google Drive for preview. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Can you upgrade your browser and also try a different version for kicks. https://www.mozilla.org/en-US/firefox/all/#product-desktop-nightly