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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I receive email queries from posters on the forums, there is no link to the issue

car-nuts
car-nuts
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Emails sent to posters from this forum:

Is there a way to get an email address for someone registered on the forum? Apparently there is, because I got an email query from cheetah2003 today; but replying to that email was problematic.

Several times I've received emails from people who have apparently read about an issue I posted, but there is no link back to the specific posting, nor to the email of the person asking me the question (just their name/moniker on the forum).

I see that note on the email that says "Avoid support scams. We will never ask you to call or text a phone number or share personal information." That does nothing to help me reply to the questioner.

I finally looked up some of my prior posts (luckily I had bookmarked several) and found the specific post. There ought to be a link in the email, some way to get back to the forum posting.

Emails sent to posters from this forum: Is there a way to get an email address for someone registered on the forum? Apparently there is, because I got an email query from cheetah2003 today; but replying to that email was problematic. Several times I've received emails from people who have apparently read about an issue I posted, but there is no link back to the specific posting, nor to the email of the person asking me the question (just their name/moniker on the forum). I see that note on the email that says "Avoid support scams. We will never ask you to call or text a phone number or share personal information." That does nothing to help me reply to the questioner. I finally looked up some of my prior posts (luckily I had bookmarked several) and found the specific post. There ought to be a link in the email, some way to get back to the forum posting.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi, I personally have to turn off notifications because... so much email.

Back in the day, I think there were links to indicate something is helpful or solved the problem, but there wasn't a clear link to Reply? That definitely should be fixed.

More generally, users can use their profile to find a list of their questions. Either hover the mouse pointer over your user picture in the top right of a page here, or bookmark the page for quick reference.

By the way, this site has a "meta forum" to discuss improvements to the site where you can make suggestions:

https://support.mozilla.org/forums/contributors/