Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problems with Instagram

  • 2 antwoorde
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur Rye Encoke

Rye Encoke
Rye Encoke
more options

Up until some time last week, Instagram was working fine for me on the PC. I could pull up pages and scroll through the pictures and videos just fine....and I still can. However, I used to be able to click on a picture and the picture would sort of pop forward and I could see all the comments and there were direction arrows on either side so I could move to the next or last image. That is no longer the case. If I want to see the image a bit bigger, or read or add comments, I have to right click on the image and open in a new tab. The new tab will show the image and comments but there are no arrows to move to next or last image. Not sure what has happened. If it is something to do with Firefox or if it is a problem on Instagram's end. I can still use instagram and view images etc, but a lot of the ease of using it has disappeared.

Up until some time last week, Instagram was working fine for me on the PC. I could pull up pages and scroll through the pictures and videos just fine....and I still can. However, I used to be able to click on a picture and the picture would sort of pop forward and I could see all the comments and there were direction arrows on either side so I could move to the next or last image. That is no longer the case. If I want to see the image a bit bigger, or read or add comments, I have to right click on the image and open in a new tab. The new tab will show the image and comments but there are no arrows to move to next or last image. Not sure what has happened. If it is something to do with Firefox or if it is a problem on Instagram's end. I can still use instagram and view images etc, but a lot of the ease of using it has disappeared.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you possibly using the Facebook Container extension as Instagram is part of Facebook and thus can have restrictions ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Rye Encoke
Rye Encoke Vraag-eienaar
more options

Huh...I didn't get a chance to even try your solution. I went to instagram to have it open before I tried your solution and whatever was causing the problem has stopped. I have full functionality again. Weird.

I do thank you for your assistance though and appreciate your time in responding.