Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Endlessly Retrieving POP Mail

  • 2 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur brad58

brad58
brad58
more options

I have a personal email server via gandi. Today, when I ask Thunderbird to retrieve messages from it, it says 'retrieving 2 of 19', but sits there and doesn't progress. It also has already downloaded the one message numerous times and I keep getting another message being downloaded dozens of times. I've rebuilt the .sqlite file and inbox.msf file.

Now I get the 'account is being processed' error, even after restarting. How can I restore normal functionality?

Thanks!

I have a personal email server via gandi. Today, when I ask Thunderbird to retrieve messages from it, it says 'retrieving 2 of 19', but sits there and doesn't progress. It also has already downloaded the one message numerous times and I keep getting another message being downloaded dozens of times. I've rebuilt the .sqlite file and inbox.msf file. Now I get the 'account is being processed' error, even after restarting. How can I restore normal functionality? Thanks!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Mostly this is usually a malformed email in the server junk folder. But the malformed mail may not be spam, only it usually is. It has two cures.

1. Disable the antivirus email scanner and let the mail download.

2. Delete the junk/spam folder contents and hope you have found the one causing the antivirus to die a horrible death and hang the mail retrieval so it keeps repeating the same failures instead of completing.

brad58
brad58 Vraag-eienaar
more options

That was the ticket, Matt! Thank you so much!