We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can not receive mails on two accounts

  • 1 antwoord
  • 0 hierdie probleem
  • 5 views
  • Laaste antwoord deur sfhowes

fa430211
fa430211
more options

accounts: contact@residence-edouard.com and anusara@prince-edouard.com can not receive mails, can send mails those accounts are working good on another computer I already set up the security.tls.version min to 1 (this was needed after updating the Thunderbird - two accounts on 4 are working good again: fa430211@skynet.be and smas.postyns@selexion.net) I also set up the server setting to IMAP.prince-edouard.com (instead of pop3.prince-edouard.com).

Still can not receive mails on those two accounts. The server is on our website www.prince-edouard.com, where we have different mail addresses I can see the mails on the server.

There is, for those two accounts, a padlock on the icon which is left of the account name under Folders on the main window of Thunderbird. see screen shot attached.

Thanks for your help. John

accounts: contact@residence-edouard.com and anusara@prince-edouard.com can not receive mails, can send mails those accounts are working good on another computer I already set up the security.tls.version min to 1 (this was needed after updating the Thunderbird - two accounts on 4 are working good again: fa430211@skynet.be and smas.postyns@selexion.net) I also set up the server setting to IMAP.prince-edouard.com (instead of pop3.prince-edouard.com). Still can not receive mails on those two accounts. The server is on our website www.prince-edouard.com, where we have different mail addresses I can see the mails on the server. There is, for those two accounts, a padlock on the icon which is left of the account name under Folders on the main window of Thunderbird. see screen shot attached. Thanks for your help. John
Aangehegde skermkiekies

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Your picture shows the account is POP Server Type, but you've entered IMAP settings. It's not possible to change from POP to IMAP just by changing the settings - you have to remove the POP account and then add it as an existing IMAP account.

https://support.mozilla.org/en-US/kb/switch-pop-imap-account

Copy the POP mail to Local Folders, remove the POP account, restart TB, add it as IMAP.