Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't receive or send Email on one of our accounts

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur sfhowes

waw1
waw1
more options

We have several email addresses thru Network Solutions. All of them are working fine except our main one. A co-worker called yesterday and stated the problem. Network solutions fixed it, but because they also had her change the password at Networks Solutions for that email, we cannot receive emails still for that one account in Thunderbird. They are coming thru when we go to Network Solutions, but won't go to Thunderbird. How do I update the password in Thunderbird to match the updated one in Network Solutions?

We have several email addresses thru Network Solutions. All of them are working fine except our main one. A co-worker called yesterday and stated the problem. Network solutions fixed it, but because they also had her change the password at Networks Solutions for that email, we cannot receive emails still for that one account in Thunderbird. They are coming thru when we go to Network Solutions, but won't go to Thunderbird. How do I update the password in Thunderbird to match the updated one in Network Solutions?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Settings/Privacy & Security, Saved Passwords, remove the entries for the incoming and outgoing for the account, restart TB, enter the new password at the prompt and check the box to store it in Saved Passwords.