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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Primary account email required for sign-in error

  • 2 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur Alex

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From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Gekose oplossing

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.

Lees dié antwoord in konteks 👍 1

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Did you previously used this profile with that old primary email address ?

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Gekose oplossing

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.