Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

passwords require reset continously

  • 1 antwoord
  • 0 hierdie probleem
  • 27 views
  • Laaste antwoord deur sfhowes

more options

I've been using Thunderbird for several years with multiple emails and with VPN. The problem is I have to reenter them from time to time, including resetting. Emails are Hotmail (and .outlook), Gmail and comcast. The 1 of 3 hotmail accounts give me the most problem. error box asking for password: "Enter your password for -email address- on outlook.office365.com" I've compared server setting with the other emails and they are the same.

I also use NordVPN and have disabled it to see if that is the problem. No change in the error message.

Hotmail incoming server: outlook.office365.com; port 993; Security SSL/TLS; Password: Normal Hotmail outgoing server: smtp.office365.com; port 465; Security: SSL/TLS; Password: Normal

Thanks -Ron

I've been using Thunderbird for several years with multiple emails and with VPN. The problem is I have to reenter them from time to time, including resetting. Emails are Hotmail (and .outlook), Gmail and comcast. The 1 of 3 hotmail accounts give me the most problem. error box asking for password: "Enter your password for -email address- on outlook.office365.com" I've compared server setting with the other emails and they are the same. I also use NordVPN and have disabled it to see if that is the problem. No change in the error message. Hotmail incoming server: outlook.office365.com; port 993; Security SSL/TLS; Password: Normal Hotmail outgoing server: smtp.office365.com; port 465; Security: SSL/TLS; Password: Normal Thanks -Ron

All Replies (1)

more options

The outgoing server is smtp.office365.com on port 587, STARTTLS, normal password, User Name = email address. Check that you have separate smtp servers for each account (all providers), and that each account sends on the correct smtp.