Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Certificate import

  • 1 antwoord
  • 0 hierdie probleem
  • 22 views
  • Laaste antwoord deur christ1

js36
js36
more options

When I try to import my personal certificate, I get the error message "This personal certificate cannot be installed because you do not own the matching private key which was created when the certificate was requested". How can I solve this

When I try to import my personal certificate, I get the error message "This personal certificate cannot be installed because you do not own the matching private key which was created when the certificate was requested". How can I solve this

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

When you requested your certificate from whatever Certificate Authority you received a file containing the cert, and the private key. Apparently the file you're trying to import isn't the one you received from the CA in the first place.