Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot instal FF with previous profile and bookmarks

  • 2 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

All Replies (2)

more options

What do you mean restore files from my Mac Time machine? In Windows I use there is such a option like that but doing so shouldn't cause install issues your having. I think something else is going on here.

more options

What files did you restore from the Time Machine backup? The normal/best procedure for a profile missing error is to create a new profile if you can't recover by registering an existing profile.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.