Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Password sign in not accepted

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

All the time it asks for my primary password but does not accept it. I have changed it numerous times but it does not register. It does log me in here though. What is going on? Is there another primary password somewhere?

All the time it asks for my primary password but does not accept it. I have changed it numerous times but it does not register. It does log me in here though. What is going on? Is there another primary password somewhere?

All Replies (2)

more options
more options

Do not confuse the Primary Password and the password for the Firefox account like used for Sync and nfor this forum. The Primary Password is only used to unlock the passwords stored in the Password Manager (about:logins) and is used locally (not part of Sync) and is profile specific.