Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox unable to play live streams, after installing Media Feature Pack

  • 3 antwoorde
  • 0 hierdie probleem
  • 290 views
  • Laaste antwoord deur James

timon.lammers
timon.lammers
more options

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling. Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine. And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution. Any further insight or solutions would be appreciated.

Gekose oplossing

Dropa said
Then you need to contact the site where your getting that "Media Feature Pack" for support on their software.

So you want the OP to contact Microsoft for support since that is where you get it from as you can see by this article https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

timon.lammers said
I am aware of needing a Media Feature Pack, which is installed.

You have a N or KN edition of Windows? and if so, you installed based on Windows support articles like Media Feature Pack for Windows N

Lees dié antwoord in konteks 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

timon.lammers
timon.lammers Vraag-eienaar
more options

I have worked and looked through all the above articles. I am aware of needing a Media Feature Pack, which is installed. Other browsers are using this to stream, however, Firefox seems unable to.

James
James
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Dropa said
Then you need to contact the site where your getting that "Media Feature Pack" for support on their software.

So you want the OP to contact Microsoft for support since that is where you get it from as you can see by this article https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

timon.lammers said
I am aware of needing a Media Feature Pack, which is installed.

You have a N or KN edition of Windows? and if so, you installed based on Windows support articles like Media Feature Pack for Windows N