Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Clicking on a link within website not working - only on Firefox.

  • 1 antwoord
  • 0 hierdie probleem
  • 10 views
  • Laaste antwoord deur Terry

Easternland
Easternland
more options

When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users of Firefox have had the same problem with the Ancestry web site.

When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users of Firefox have had the same problem with the Ancestry web site.

All Replies (1)

Terry
Terry
more options

Have a look at the discussion in the thread linked below.

https://support.mozilla.org/en-US/questions/1406281