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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Keep getting error response when trying to sign in to my on line bank account

mwickings
mwickings
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I have always been able to sign in to my Halifax Bank on line account using a stored bookmark. However since the last system update, every time I try to log in I get an error response.... Sorry, we've had to sign you out [Error: 1007 ID: 18.653a5b68.1684056876.8f1ccef]

I have contacted the bank and they say that it is an error from my Firefox Browser, that many other users are reporting.

I can access my account via Chrome. Can you advise me of the solution so that I can access my account via Firefox.

Thank you

I have always been able to sign in to my Halifax Bank on line account using a stored bookmark. However since the last system update, every time I try to log in I get an error response.... Sorry, we've had to sign you out [Error: 1007 ID: 18.653a5b68.1684056876.8f1ccef] I have contacted the bank and they say that it is an error from my Firefox Browser, that many other users are reporting. I can access my account via Chrome. Can you advise me of the solution so that I can access my account via Firefox. Thank you

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Could be that you bookmarked a page that includes POST data that is no longer valid. Bookmarking such a page is usually not a good idea.

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

lazizakhmedov1014
lazizakhmedov1014
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maybe your bank doesn't support fire fox browser