Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Yahoo mail message options, like Reply, Move, get stuck often until cookies are cleared

  • 9 antwoorde
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur em2jacks

more options

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all. I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer. The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

All Replies (9)

more options

Still happening with Firefox 114.

Possibly only starts after switching between different yahoo mail accounts

more options

I have no issues with Yahoo. I was able to compose and send myself an email. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

You can also try Clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Gewysig op deur jonzn4SUSE

more options

jonzn4SUSE said

I've cleared cookies for yahoo and it works but only until I switch yahoo accounts, then the problem recurs.

This problem (for firefox 113 and 114) is only if you have multiple yahoo mail accounts and switch between them. It doesn't happen if you limit yourself to just one yahoo mail account.

I've just reconfirmed this just now with firefox 114.

more options

Switch yahoo accounts... I only have 1 account, but let me create another for S&Gs to see what happens. In the mean time, how about trying with Firefox from Mozilla. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

more options

jonzn4SUSE said

... In the mean time, how about trying with Firefox from Mozilla. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Thanks, but I would rather live with this issue, handling yahoo mail via chromium, than bypass the debian package system with a direct install.

So far, seems to work fine as long a I stay in a single yahoo account.

more options

Seems fixed with firefox 115.0: I was able to switch between yahoo email accounts and select different emails without entering them (a symptom of the problem). Also no problem moving/deleting emails.

Update 07/08/2023: my mistake, works better than before but the problem does recur after a few days.

Gewysig op deur em2jacks

more options

Happens worse than ever with new Firefox 116.0: even clearing tmp files doesn't help.

Has made Firefox useless for Yahoo mail since version 113.

more options

Does it still happen in Troubleshoot Mode?

more options

Fixed in Firefox 117.0 for Debian