We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Recover bookmarks with recovery keys.

  • 1 antwoord
  • 0 hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

more options

Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

Hi.. I was installing a new Windows system. Before the installation, I did a synchronization in my Firefox to later recover my settings using recovery keys. But after installation and login, there was no question about the keys to recover this data. How can I get my bookmarks back? I have only recover keys and the e-mail adres for this. Please somedy help me. Thank you.

All Replies (1)

more options

You normally use the email address and the password to connect to the Sync account. If you do not remember the password then you can do a password reset and use the recovery key (there is only one long recovery key) to connect to the Sync account.