Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Delete Firefox Account Bug

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

I want to delete my Firefox account.

I go to the settings - profile - delete account - check the boxes on step 1 of 2 - go to step 2 of 1 and click delete.

That's simple, however when I do it says I have the incorrect password. I had just signed into the account so I knew what the password was.

I signed out, signed in again (no password issue). Repeated the deletion steps. Incorrect password came up so I was not able to.

I then reset my password just to be sure.

Followed the correct steps above multiples times yet it said the password was incorrect.

I have signed in and out and know that may password is not incorrect, it is only not working on this step and saying incorrect there.

How can I delete my account?

P.s. I feel as though it is most likely that I would be entering the incorrect password. I am not. I have checked this a dozen times now.

I want to delete my Firefox account. I go to the settings - profile - delete account - check the boxes on step 1 of 2 - go to step 2 of 1 and click delete. That's simple, however when I do it says I have the incorrect password. I had just signed into the account so I knew what the password was. I signed out, signed in again (no password issue). Repeated the deletion steps. Incorrect password came up so I was not able to. I then reset my password just to be sure. Followed the correct steps above multiples times yet it said the password was incorrect. I have signed in and out and know that may password is not incorrect, it is only not working on this step and saying incorrect there. How can I delete my account? P.s. I feel as though it is most likely that I would be entering the incorrect password. I am not. I have checked this a dozen times now.

All Replies (1)

more options

Try to login to the Firefox Account via this website.