Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Upgrade to 115.4.1 / hyperlinks within emails no longer open.

  • 3 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur Matt

more options

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

Gekose oplossing

Generally the issue is software firewalls when hyperlinks stop working post update.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Generally the issue is software firewalls when hyperlinks stop working post update.

more options

Matt - thanks for the quick response. The Norton 'smart firewall' needs to get a little smarter. I disabled it, opened Tbird and all links worked. I reenabled the 'smart firewall' and it suddenly 'got smarter' and allowed Tbird to function as expected.

more options

Sadly I can not even add a new account to Thunderbird with Norton installed without disabling "features" including SONAR, what ever that is. The whole product suffers from the not so smart issue.