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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

blank screen after loading on Michael's website

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  • Laaste antwoord deur jonzn4SUSE

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While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

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The site works for me. see screenshot

Did you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox