Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mozilla Thunderbird Stopped Loading E-mails or Sending E-mails on 10-25-2023

  • 3 antwoorde
  • 3 hierdie probleem
  • 2 views
  • Laaste antwoord deur david

sdcrumley
sdcrumley
more options

Mozilla Thunderbird suddenly stopped loading e-mails from my ISP WOW! on my laptop on 10-25-2023. Any support or advice?

It began giving me the following error messages when trying to get or send messages: Sending of password for user sdcrumley did not succeed. Mail server pop3.knology.net responded: Auth-Status: Invalid login or password. Login to server pop3.knology.net with username sdcrumley failed.

However, I can still get messages and send messages on Wowway.com website/server. They have me in with same username/e-mail address and password. No problems there. Also checked the incoming and outgoing messages settings for correct addresses and they have not changed.

Mozilla Thunderbird suddenly stopped loading e-mails from my ISP WOW! on my laptop on 10-25-2023. Any support or advice? It began giving me the following error messages when trying to get or send messages: Sending of password for user sdcrumley did not succeed. Mail server pop3.knology.net responded: Auth-Status: Invalid login or password. Login to server pop3.knology.net with username sdcrumley failed. However, I can still get messages and send messages on Wowway.com website/server. They have me in with same username/e-mail address and password. No problems there. Also checked the incoming and outgoing messages settings for correct addresses and they have not changed.

All Replies (3)

david
david
  • Top 10 Contributor
more options

Just a possibility: change the user id to be your full email address, not just sdcrumley.

sdcrumley
sdcrumley Vraag-eienaar
more options

Do you mean in Mozilla settings under server? I checked and those are correct. I do not have to log in on Mozilla Thunderbird.

david
david
  • Top 10 Contributor
more options

I was responding to your statement that you could not send messages, so my comment was about your smtp server setting and incoming server setting in Thunderbird for the knology.net account.