Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird do not let me open my profile

  • 3 antwoorde
  • 0 hierdie probleem
  • 3 views
  • Laaste antwoord deur david

ukn.shopping
ukn.shopping
more options

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again

But i have the newset version installed.

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again But i have the newset version installed.

All Replies (3)

david
david
  • Top 10 Contributor
more options

This message can also appear if you had previously downloaded a beta version.

ukn.shopping
ukn.shopping Vraag-eienaar
more options

I never had a beta version installed. One follow question. How can i find out which version my profile needs?

david
david
  • Top 10 Contributor
more options

If this is a fresh install, I suggest uninstalling, and deleting the thunderbird folder at c:\users\<yourid>\appdata\roaming\ and starting over. My guess is that a profile is there from some prior experience.