Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Defekt

more options

Firefox 121.0 64Bit Windows 10 64bit

Firefox is not displaying pages correctly again. It is not displayed correctly on MSN.de: https://i.postimg.cc/zfFPgGqC/MSN-1.jpg

In the Edge, however, correct: https://i.postimg.cc/5tsTr2Dx/MSN-2.jpg

Firefox 121.0 64Bit Windows 10 64bit Firefox is not displaying pages correctly again. It is not displayed correctly on MSN.de: https://i.postimg.cc/zfFPgGqC/MSN-1.jpg In the Edge, however, correct: https://i.postimg.cc/5tsTr2Dx/MSN-2.jpg

All Replies (8)

more options

This can be caused by extensions that block ads like uBlock Origin. Try updating your filter lists.

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

more options

It's strange that it's always pushed to some add-on even though it was running with all the add-ons the whole time, just not even admitting the error that the updates were messed up.

more options

MSN won't let me see the German version of their site, by default. I suppose I could trick it into doing so, but haven't invested the time and effort. However, when I visit MSN[dot]com with Firefox 121.0 (and uBlock Origin), I see what appears to be the correct display you referenced.

I do seem to recall having this sort of issue sometime in the past, but it has been a while. I fiddled with ad blockers, Firefox tracking protection, etc., and got it working.

Gewysig op deur Figure8565

more options

Why should I mess around with any plugins if it's a bug from Mozilla because they can't program their updates correctly? I don't see it at all. Mozilla has been driving the FF further into the wall with every update for years and they don't even notice it and then what to do about it? No, why is everything OK is always the fault of the user, not the developer. The club is no longer sustainable.

more options

Meckerkasten53 said

even though it was running with all the add-ons the whole time

Websites are constantly changing which can cause conflict with extensions at any time. If you restart in Troubleshoot Mode with all extensions disabled, you will likely find that it works.

If you don't want to mess around with extensions, don't install them.

more options

Yes, yes, the websites and their new settings are to blame if programmers from the FF are not able to program the updates sensibly. Tell me, how stupid do you think I am?

more options

Well, what's going on here, doesn't Mozilla want to or what's the point?