Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot upload photos / videos to Facebook anymore.

  • 3 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur hmza21257

John Ritson
John Ritson
more options

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC. Many thanks and I look forward to a response that may help.

All Replies (3)

zeroknight
zeroknight
more options

Does the file picker dialog appear when you press Ctrl+O?

Have you tried dragging and dropping files or copying and pasting images from clipboard (Ctrl+V)?

Are you able to upload to other sites like *imgur.com*?

Does it still happen with third-party antivirus disabled? Try rebooting into Windows Safe Mode with networking enabled.

John Ritson
John Ritson Vraag-eienaar
more options

I can copy and paste as normal to the Facebook page or group after selecting my images written my part but as soon as I go to post it will just hang and nothing will upload and if I move away from the post the details will be gone with no recovery or memory of what it was. I have no issues with other platforms such as Etsy, Ebay and others for instance just Facebook. I have no current thrid party antivirus active only windows defender. I have just booted into safe mode with networking enabled and nothing changes as the FB page still hangs. It is looking like a FB glitch that may or may not affect many users as something happened a while ago and then it was corrected, and of course I have reported it to FB and as expected I hear nothing back.

John Ritson
John Ritson Vraag-eienaar
more options

Update to the situation it seems there are others experiancing the above issues and now I am certain it is a FB issue as others have reported the same problems and they are using different browsers.