Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all bookmarks and history

more options

After restarting Firefox i found I've lost all History and Bookmarks.

I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758

I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks!

let me know if there's any other solutions thx

After restarting Firefox i found I've lost all History and Bookmarks. I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758 I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks! let me know if there's any other solutions thx

All Replies (1)

more options

Hi Doug, sorry to hear about this problem.

Did you already check the About Profiles page? That was mentioned in the other thread, but wasn't prominent, so just in case:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have any other profile(s) listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.