Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BOOKMARKS LOST AFTER NEW DOWNLOAD OF WIN 11

  • 2 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Makzy

Makzy
Makzy
more options

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back. Can you please help me to get my bookmarks back. Thank you MM PS... (I have deleted my username for security)

Gekose oplossing

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Lees dié antwoord in konteks 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Helpful?

Makzy
Makzy Vraag-eienaar
more options

Thank you problem now solved.

I have been advised by a professional to ask you to delete my question due to a security breach.

Thank you.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.