Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Password not recognized

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

gryphon2
gryphon2
more options

Since migrating from BT to EE they changed some settings & now I am unable to send e-mail, but can still receive them. I can still use webmail though. EE cannot help as they have no knowledge of how Thunderbird works. The only help they gave was to contact you. I run version 115.12.2 (64-bit) using Windows 10. Any help would be appreciated. Thanks

Since migrating from BT to EE they changed some settings & now I am unable to send e-mail, but can still receive them. I can still use webmail though. EE cannot help as they have no knowledge of how Thunderbird works. The only help they gave was to contact you. I run version 115.12.2 (64-bit) using Windows 10. Any help would be appreciated. Thanks

All Replies (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

What or Who is EE? I am aware of BT being British Telecom, but as an Australian you might as well not be using English.

Generally a new ISP means a new email address, not just changes to your existing send and receive settings.