I uninstalled Kaspersky and now I can't access gmail in firefox
I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!
Gekose oplossing
I had to log out of google and clear all cookies and site data for it, that fixed the problem.
Lees dié antwoord in konteks 👍 0All Replies (4)
TyDraniu said
Check your Network -> Proxy settings.
There were no specific proxy settings. I attempted disabling them, and detecting them automatically, I restarted after making each change and tried again, the issue persists.
If it helps, I think part of the issue is that my Kaspersky extension got removed when I uninstalled Kaspersky, as it no longer shows up on firefox, but I did not specifically remove it from firefox, it just happened as part of the uninstall. I think this issue is tied to that, because it worked fine when the extension was there, and it is clearly still trying to do something that it did when I had the Kaspersky extension, and I don't know how to get it to stop doing that.
Gekose oplossing
I had to log out of google and clear all cookies and site data for it, that fixed the problem.
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