Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird

  • 1 antwoord
  • 1 het hierdie probleem
  • Laaste antwoord deur christ1

john Havers
john Havers
more options

Hello, Over the last week or so I have not been able to send emails with Thunderbird but I can receive them with Thunderbird. I have contacted my internet provider, Telstra and they advise me it is not a problem with them as I can send emails via their Wed Mail. I have been getting a message saying to check my SMTP settings when I try to send emails via Thunderbird but I am not sure what to expect. My anti virus is with AVG. Hope you can help. John

Hello, Over the last week or so I have not been able to send emails with Thunderbird but I can receive them with Thunderbird. I have contacted my internet provider, Telstra and they advise me it is not a problem with them as I can send emails via their Wed Mail. I have been getting a message saying to check my SMTP settings when I try to send emails via Thunderbird but I am not sure what to expect. My anti virus is with AVG. Hope you can help. John

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows 8 in safe mode with networking enabled. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

If you're using TB128, note that Windows 8 isn't supported anymore. https://www.thunderbird.net/en-US/thunderbird/128.0esr/system-requirements/

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.