Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is slow, "not responding" (win7)

  • 2 antwoorde
  • 0 hierdie probleem
  • 6 views
  • Laaste antwoord deur Wayne Mery

galenalldrin
galenalldrin
more options

Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed?

Thanks

Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed? Thanks

Gewysig op deur Wayne Mery

All Replies (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Do you have an antivirus program? My guess it is so slow scanning that things are backing up and perhaps even dying while they wait.

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.