Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird crashes upon startup after Windows 11 unexpected shutdown

  • 1 antwoord
  • 0 hierdie probleem
  • Laaste antwoord deur sfhowes

more options

Hello, Running latest TB on Win11, suddenly lost power and computer shutdown with TB still running. Now TB crashes upon restart every time. The latest report ID is: bp-dbf9af98-1e3e-4bc0-abca-9c60f0241107

I reinstalled TB to no effect. Also, I tried starting in Profile mode to create a new profile and that seems to work. However, when I try to import profile from existing or even a older backup, that fails.

Thank you for any guidance you can provide.

Hello, Running latest TB on Win11, suddenly lost power and computer shutdown with TB still running. Now TB crashes upon restart every time. The latest report ID is: bp-dbf9af98-1e3e-4bc0-abca-9c60f0241107 I reinstalled TB to no effect. Also, I tried starting in Profile mode to create a new profile and that seems to work. However, when I try to import profile from existing or even a older backup, that fails. Thank you for any guidance you can provide.

All Replies (1)

more options

It looks like this is fixed in 128esr and should appear soon in the next point release:

https://bugzilla.mozilla.org/show_bug.cgi?id=1924623

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.