New laptop, cannot access my Thunderbird account
I have a new laptop and I'm trying to set up my Thunderbird account. I have it all set up on my old laptop which I cannot not turn on. I can't access some passwords from the old laptop, etc. I use OPTIMUM as my email.
I am in need of "transferring" my T-Bird acct from my old to new laptop. Is it possible to bring over all the folder I have already created?
BTW, I tried to enter a new password on my new laptop but I get a 'failed' msg each time. It's all going in circles.
I hope my question makes sense.
Thank you! viggy1121
All Replies (2)
Yes, transferring your Thunderbird data from one computer to another is possible, and the instructions to do so are in the following articles, but not without being able to access the data stored on the old computer…
https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data
https://support.mozilla.org/kb/moving-thunderbird-data-to-a-new-computer
Alternatively, if you've lost access to your old computer and hence to the data stored on it, you may still be able to get access to your mail, as long as it's still on the server, but you'll need the account password for that. You may find it easier to do that using webmail first, just to be sure you're using the correct password and your mail is still there.
Hi DavidGG,
Thanks for the info! I'll look into this and hopefully be able to salvage my data.
viggy1121
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