Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Change password

  • 1 antwoord
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur DavidGG

more options

My password is not accepted when I want to connect to the mailserver. How can I get a new password to be able to log in?

Regards Sven

My password is not accepted when I want to connect to the mailserver. How can I get a new password to be able to log in? Regards Sven

All Replies (1)

more options

The purpose of a password isn't to keep the user entertained having to type it, it's to prevent unauthorised access by anyone that doesn't know it. What would a password be useful for if anyone that doesn't know it could simply choose a new one?

That the password isn't accepted doesn't necessarily mean that you're typing a wrong password, though, it could be that some other setting used to connect to the server is wrong and that's why your password isn't being accepted…

Let us know who is your email provider and post a screenshot of the server settings you're trying to use (without showing any password) if you want us to check whether you're using the right settings.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.