Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

since last windows update, I can't open emails in Hotmail. (I.E. OK)

  • 1 antwoord
  • 6 hierdie probleem
  • 27 views
  • Laaste antwoord deur Morbus

more options

I run XP pro. Firefox is my default browser. It was working fine till 3 days ago when I installed (express like always) 2 windows updates. Since then I can't open, delet or move emails within hotmail. If I use I.E to view hotmail, everything works. The same thing happened last year and within a week there was a firefox update. After installing that, - Hotmail behaved normally. Is a new fix coming soon please? OR is it a cookiew issue? I accept 3rd party cookies until I close Forefox

URL of affected sites

http://

I run XP pro. Firefox is my default browser. It was working fine till 3 days ago when I installed (express like always) 2 windows updates. Since then I can't open, delet or move emails within hotmail. If I use I.E to view hotmail, everything works. The same thing happened last year and within a week there was a firefox update. After installing that, - Hotmail behaved normally. Is a new fix coming soon please? OR is it a cookiew issue? I accept 3rd party cookies until I close Forefox == URL of affected sites == http://

All Replies (1)

more options

Hello Peter.

Try to access your email using Firefox's safe-mode to disable extensions and add-ons. If that fixes the issue, it will narrow down the possible source of the problem.

We'll see how to go on about it from then on.