Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

All Addons are gone. How do I get them back?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Chris Ilias

more options

For some reason all of my addons and bookmarks are gone. I got the bookmarks back but I can't figure out how to get the addons back. After this happened, I got a window saying it needed to be updated. I was stupid and clicked update. Now I am Firefox 3.6.3 before this update, I was at 3.5.9. I tried to uninstall the update and I can't figure out how to do that. :(

This happened

Every time Firefox opened

This morning

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

For some reason all of my addons and bookmarks are gone. I got the bookmarks back but I can't figure out how to get the addons back. After this happened, I got a window saying it needed to be updated. I was stupid and clicked update. Now I am Firefox 3.6.3 before this update, I was at 3.5.9. I tried to uninstall the update and I can't figure out how to do that. :( == This happened == Every time Firefox opened == This morning == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

All Replies (2)

more options
more options

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.