Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

There is a black horizontal bar right above the tabs

  • 2 antwoorde
  • 17 hierdie probleem
  • 1 view
  • Laaste antwoord deur roberttflash

more options

there is a black horizontal bar right above the tabs since I installed the latest version of firefox.

This happened

Every time Firefox opened

== after the latest version was installed

there is a black horizontal bar right above the tabs since I installed the latest version of firefox. == This happened == Every time Firefox opened == after the latest version was installed

All Replies (2)

more options

This issue can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore. A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue. See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

See also Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

I have deleted/disable that toolbar but nothing happen.That bar still exist.What should I do?