Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot find -'edit options'- anywhere and NO 'allow' box appears anywhere

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur TXGuy

more options

have been trying to download Adobe Reader update for a few days.

Have printed out 2 slightly different sets of directions when you use Mozilla foxfire.

Still cannot find 'edit options' drop down dialogue box.

There is NO yellow bar on my computer.

When I use Norton safe search the adobe reader site shows up, but still no Fozfire prevented box with 'Allow' box shows up.

I have downloaded AdobeRdr 938. en_US exec 40.5 MB said I wanted to save and then minamized the box, as NO additional instructions appeared.

When I search under help and support under Programs on my computer it says NO such

== today

have been trying to download Adobe Reader update for a few days. Have printed out 2 slightly different sets of directions when you use Mozilla foxfire. Still cannot find 'edit options' drop down dialogue box. There is NO yellow bar on my computer. When I use Norton safe search the adobe reader site shows up, but still no Fozfire prevented box with 'Allow' box shows up. I have downloaded AdobeRdr 938. en_US exec 40.5 MB said I wanted to save and then minamized the box, as NO additional instructions appeared. When I search under help and support under Programs on my computer it says NO such == today

All Replies (1)

more options

The instructions on the Adobe site are out-of-date and do not apply to current Firefox versions. See the instructions below to install or update Adobe Reader.

Install/Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.02; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1