Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't install Adobe Flash Player

  • 3 antwoorde
  • 139 hierdie probleem
  • 24 views
  • Laaste antwoord deur TXGuy

more options

I get the following message when I attempt to install Adobe Flash - Firefox could not install the file at http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi because: Unexpected installation error Review the Error Console log for more details. -203

This happened

Every time Firefox opened

== I tried to install Adobe Flash

I get the following message when I attempt to install Adobe Flash - Firefox could not install the file at http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi because: Unexpected installation error Review the Error Console log for more details. -203 == This happened == Every time Firefox opened == I tried to install Adobe Flash

All Replies (3)

more options

One problem you do have is 2 versions of Shockwave Flash (aka Adobe Flash Player); one very old version (6.0 r79) and the current version (10.1 r53). Some of the very old versions had to be manually moved into the Firefox program installation folder to work properly. Leaving the old version can/will cause problems viewing Adobe Flash videos/animations. See the following to try to remove that old version: http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Flash_does_not_work_properly_and_or_will_not_update Alternately, you may need to remove the old version of Adobe Flash from Windows Start > Settings > Control > Add or Remove Programs; look for Adobe Flash Player 6 Plug-in. If not there, do not un-install anything else.

Check your version of some (not all) plugins here:http://www.mozilla.com/en-US/plugincheck/

When updating Adobe Flash follow the link in this article for updating to avoid getting the Adobe DLM (Download Manager) which you do not need: Updating Flash


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Shockwave for Director (aka Shockwave Player): your ver. 8.5 (~~red:very old~~); current ver. 11.5.7.609 (important security update released 2010-05-11; see http://www.adobe.com/support/security/bulletins/apsb10-12.html) NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete. See: Installing Shockwave

more options

TXguy - Tried your solution. Did not find any related plug-ins. Do not have Shockwave installed. Still having the same issue!

more options

In your original post, click on the "+" under Plugins Installed. You will see 2 "Shockwave Flash" with different version numbers. Also, Did you look in Tools > Add-ons > Plugins? Did you go the first link to see how to identify the older version if it is in the Firefox program installation folder "plugins"?

Your older version of Shockwave for Director shows as "Macromedia Shockwave for Director".