Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox shows my outdated e-mail address when forwarding

  • 2 antwoorde
  • 0 hierdie probleem
  • 27 views
  • Laaste antwoord deur the-edmeister

more options

I was trying to forward a petition to other people to sign, but Firefox shows an outdated e-mail address, which I can no longer access because I'm not paying for the service. I have tried overriding the old address with the new one, but it doesn't work. How do I change the default to my current e-mail address?

This happened

A few times a week

== When I canceled my Verizon service

I was trying to forward a petition to other people to sign, but Firefox shows an outdated e-mail address, which I can no longer access because I'm not paying for the service. I have tried overriding the old address with the new one, but it doesn't work. How do I change the default to my current e-mail address? == This happened == A few times a week == When I canceled my Verizon service

All Replies (2)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/ or this one http://forums.mozillazine.org/viewforum.php?f=39

more options

editmeister said:


Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/ or this one http://forums.mozillazine.org/viewforum.php?f=39


I'm not techy enough to understand the solution.

Here's the history: -- I've used Compuserve for 15 years, but CS doesn't do broadband so I went shopping. -- I tried Verizon for broadband, and contacted Compuserve to let them know, but also told them I wanted to retain my e-mail address. We set up new billing for that at a reduced rate so that I would not be charged full price for dial-up. -- Verizon gave me a new e-mail address, which I believe was so I could connect, using dial-up. -- After a week, I was so disgusted with Verizon that I canceled it, sent all the equipment they had sent back and went back to using Compuserve on dial-up. -- I then signed up for broadband, using DSL.extreme, and that worked for me. I am still using it today. -- The problem is, something -- and I'm not sure what -- is still recognizing the now-defunct Verizon e-mail address as my active e-mail address. -- Even on DSL extreme, I have things set up so that my old Compuserve e-mail address is the active one.

SO -- the questions to editmeister is -- when you refer to a "service provider", to which one are you referring? Based on what I have told you, what would you suggest?

All help would be appreciated.