Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Recover bookmarks not backed up.

  • 2 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur Kadir Topal

pcvalente
pcvalente
more options

I formated my hard drive but kept the folder "Mozilla Firefox" and replaced it when installed new firefox but still can't access my previous bookmarks... My laptop crashed and I had to format but did recover all data and really need my old bookmarks... Please help. Thanks Paulo Valente

I formated my hard drive but kept the folder "Mozilla Firefox" and replaced it when installed new firefox but still can't access my previous bookmarks... My laptop crashed and I had to format but did recover all data and really need my old bookmarks... Please help. Thanks Paulo Valente

All Replies (2)

TonyE
TonyE
  • Moderator
more options

The bookmarks are not stored in the same place as Mozilla Firefox, they are stored in the profile folder. If you did not backup that folder you will have lost your bookmarks. If you did backup the profile folder, you can copy the places.sqlite file from the backup and place it in your current profile folder.

Kadir Topal
Kadir Topal
more options

Hi pcvalente, did you keep your profile folder or the application folder? If you have backed up your profile folder our help article explains how to import the files into your current Firefox.

To make sure you really backed up your profile folder, see if there is a file called profiles.ini in the firefox folder. Unfortunately, if you have backed up your application folder instead there is no way to recover any data.