Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 3.6.3 crashed, will not reload because it says it is running, and will not uninstall?

  • 1 antwoord
  • 3 hierdie probleem
  • 12 views
  • Laaste antwoord deur cor-el

ChrisM
ChrisM
more options

Firefox 3.6.3 crashed and would not reload as the system informed that firefox was already running. Rebooting had no effect. 3.6.4 was downloaded and installed. It would not run for the same reason. Windows XP was then upgraded to SP2. No change. 3.6.4 was uninstalled with no problem but 3.6.3 refuses to install. (When 'remove' is clicked, there is disc activity for about a second but then all stops.) No files have been deleted by me. There is no indication that I can see inspecting 'processes' or msconfig to indicate that Firefox is running.

Firefox 3.6.3 crashed and would not reload as the system informed that firefox was already running. Rebooting had no effect. 3.6.4 was downloaded and installed. It would not run for the same reason. Windows XP was then upgraded to SP2. No change. 3.6.4 was uninstalled with no problem but 3.6.3 refuses to install. (When 'remove' is clicked, there is disc activity for about a second but then all stops.) No files have been deleted by me. There is no indication that I can see inspecting 'processes' or msconfig to indicate that Firefox is running.

Gewysig op deur ChrisM

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: 

http://kb.mozillazine.org/Recovering_a_missing_profile
http://kb.mozillazine.org/Profile_in_use