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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to open a second Window

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I recently upgraded my Firewall to Zone Alarm Pro and added their Anti-virus as well. Since I've done that I can't open a second Firefox Window. Additional tabs open fine, and any other browser will open a second Window without a problem, but I prefer to use Firefox. I tried reinstalling Firefox 3.6.8 but that didn't solve it.

I recently upgraded my Firewall to Zone Alarm Pro and added their Anti-virus as well. Since I've done that I can't open a second Firefox Window. Additional tabs open fine, and any other browser will open a second Window without a problem, but I prefer to use Firefox. I tried reinstalling Firefox 3.6.8 but that didn't solve it.

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Try to disable the ZoneAlarm Toolbar extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems