Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

XUL runner displays error platform version '1.9.1.12 not comptabile with '1.9.1.13'

  • 1 antwoord
  • 70 hierdie probleem
  • 7 views
  • Laaste antwoord deur TonyE

peterjslanc
peterjslanc
more options

Error display comes up when you click on shortcuticon XUL runner displays Error: platform version '1.9.1.12 not comptabile with minVersion>='1.9.1.13' maxVersion>='1.9.1.13'

Therefore not able to start firefox

Whats wrong what do I needto do? Thanks

Error display comes up when you click on shortcuticon XUL runner displays Error: platform version '1.9.1.12 not comptabile with minVersion>='1.9.1.13' maxVersion>='1.9.1.13' Therefore not able to start firefox Whats wrong what do I needto do? Thanks

All Replies (1)

TonyE
TonyE
  • Moderator
more options

You should be able to resolve this by performing a clean install of Firefox.

  1. Download the Firefox setup file from http://www.mozilla.com/ or if you prefer Firefox 3.5 you can get it from http://www.mozilla.com/en-US/firefox/all-older.html
  2. Uninstall Firefox and then delete the installation directory (default location C:\Program Files\Mozilla Firefox\)
  3. Re-install Firefox